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Reed L. Royalty is
president of the Orange County Taxpayers Association. (This
commentary appeared, slightly edited, in the Orange County
Register of August 28, 2003.)
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Unlike
the bankrupt state and federal governments, Orange County’s county, city, and
special district governments provide essential, unglamorous services that
taxpayers generally don’t mind paying for. They provide police and fire
protection, libraries, streets, lighting, sidewalks, buses and parks. They put
crooks in jail, pick up the garbage, and operate water and sanitation systems.
The Orange County Taxpayers
Association (OCTax) admires local governments that provide useful services
efficiently. In the year 2000 we met with Lake Forest Mayor Richard Dixon and
City Manager Bob Dunek to dig into the management practices of that city. Here
are a few of the laudable things we found at that time:
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Lake Forest has no stately, columned, costly
city hall. It operates from an ordinary office building.
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Lake Forest saves taxpayers’ money by
contracting with private firms and other governmental agencies to provide
services. In 2000, the city paid the Sheriff’s
Department $6.8 million per year
for law enforcement ($8.6 million in 2003), less than the cost of a
stand-alone city police department. Other contract services are fire
protection, recreation, legal, building and safety, planning, engineering,
park maintenance, trash collection, surveying, and street maintenance.
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Lake Forest spends less than its income. Its
General Fund in the year 2000 had an $8.5 million cushion for emergencies,
equivalent to 56% of the city’s annual budget.
This year, OCTax revisited Lake
Forest to see how well the city has withstood the seemingly inevitable pressure
to grow government and staff. Here’s what we found:
Lake Forest still operates from
leased office space. Nothing fancy. If you’ve been there, you will forgive the
city for looking for other leased quarters. Since 2000, the city has grown from
10 square miles to 16, and its population has grown from 56,000 to 77,000. The
number of full-time employees has grown from 33 to 53
– still only one employee per
1,453 residents. Some other cities have much higher ratios of employees to
residents. (The county’s efficiency champion may be the City of Rancho Santa
Margarita, which has only 14 full-time employees serving 49,000 people, or one
employee per 3,500 residents.)
Lake Forest’s annual budget is
$26,153,000, or $340 per resident, less than the average for cities in Orange
County. Lake Forest continues to spend less than its income, and its cushion for
emergencies has grown to $18.4 million, or 70% of the operating budget.
A Performance
Pay System implemented in 2000 appears to be working. Lake Forest grants pay
increases according to performance; unlike governmental jurisdictions such as
the County of Orange, the city gives no automatic annual pay increases and
bonuses merely for meeting job requirements.
Lake Forest continues to find
creative benefits in “contracting out.”
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The city has the lowest workers’ compensation
insurance costs of all cities in the California Joint Powers Insurance
Authority, which includes over 100 public agencies. That is largely because
the city contracts out many higher-risk positions, such as maintenance and
road-repair workers. The contracts indemnify the city against claims by
contract employees who are injured while working in the city. (OCTax suspects
that private contractors manage employee costs and risks more frugally than
tax-supported agencies).
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Contracting allows adjustments in work force
due to changes in workload. For example, Lake Forest adds or deletes building
inspectors as needed, without hiring or laying off workers.
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Contracting for street sweeping, road
maintenance, and other field services eliminates the need for acquiring,
building, and operating a public works yard.
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Lake Forest offers a fair complement of
recreation programs without city-owned facilities. The city offers billiards
to seniors at a local billiards parlor, bowling for teens at a commercial
bowling alley, and recreational and instructional classes at privately owned
clubhouses of some of the city’s 70 homeowners’ associations.
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The city partnered with the county to build
community rooms at two public libraries. The rooms accommodate community
classes and programs, while minimizing costs to taxpayers.
OCTax recognizes that the City of
Lake Forest (founded 1991) cannot be compared fairly to Orange County’s larger
and older cities, which generally do a good job for taxpayers even though some
of the cities were founded a century ago when few agencies and commercial
vendors were available for contracting out. Older cities have unusual budget
items that swell their receipts and expenditures: federal grants, big
redevelopment programs, enterprise funds, city-owned utilities and resort
facilities. Urban problems that afflict older cities are only beginning to be
felt in young Lake Forest.
Despite these differences, OCTax
hopes that other Orange County cities learn by the example of lean cities such
as Lake Forest and become more businesslike, unbureaucratic, and
taxpayer-friendly. |